Red status light on telstra modem Is your LAN light flashing on the NBN box? Learn what it all means. It will not work if there is a hardware May 22, 2025 · Breaking down modem and router light indicators: their purpose, common troubleshooting scenarios, and boosting your overall Wi-Fi connectivity. Power Supply Light: LED on lower front left of router Gen 2 Router/Mesh Router WiFi Router Light: White light is on the bottom of the router. Superloop won't lodge a fault unless its in that state and remains that way until NBN Co turn up. If it’s solid, it could indicate an issue with the Wi-Fi network not being active and broadcasting. A flashing red light means there’s an error, while a solid red light means the odu is offline. When the front LED turns solid red, your modem has no connection to the internet. Here's how you can use them to troubleshoot problems. Be sure to power OFF the modem for 1 minute then back ON The article will explain the meaning of the status lights found on the NBN™ Connection Box (indoor unit) used for Fibre to the Premises (FTTP) services. Solutions: Try the following: Turn off the router, then remove and reinsert the SIM card. Zte TELSTRA 4GX WI-FI HOTSPOT User Manual View and Read online. hybrid if its not already sometimes its blank. When you call, tell them the status of your modem and router lights, especially the Power and Internet/WAN lights. TELSTRA 4GX WI-FI HOTSPOT Modem manuals and instructions online. A few months later, I came home and it had turned off and couldn't get it back on. Note down the colour and state (steady or blinking) of each LED indicator. My wi-fi is working fine, and I have internet connection. With good connection, the light will turn off after 1 hour. Does anyone know how to resolve the red warning light on Telstra Modems? This similar issue happened before and NBN co had to be called to resolve. There are a range of common questions people have about their modem, specifically the Telstra Smart Modem Jun 26, 2024 · NBN connection box lights flashing? We explain the meaning of NBN flashing lights for FTTP, FTTC, HFC, Fixed Wireless, satellite and more. The internet light indicates whether you have a proper internet connection. Dec 1, 2021 · A router blinking red is a common symptom of many different problems. Aug 5, 2025 · Use these troubleshooting steps to stop your router's amber blinking lightIs your router light blinking orange? This wikiHow article lists ways to solve the blinking orange light on your router. Mar 24, 2022 · The front of the Telstra Smart Modem 3 has a single light at the bottom of it that also shows you when the device is ready or connected to the NBN or the 4G SIM backup. DECT handset or FXS off-hook. Discover expert answers on "Pink light, goes red" issues and learn where to plug in your Ethernet cable for the Telstra Smart WiFi Booster 3. Dec 11, 2023 · LED LED Behaviours Cause Front LED Off Powered off Green Fixed online Blue Mobile online White Powered on, booting up White Flashing Firmware upgrade. Recently every-night my mother manually changes the "Gen 2 Smart Modem" to Telstra's mobile network making the light go from it's usual green to blue. We would like to show you a description here but the site won’t allow us. Technician's Assistant: Which lights on your router are solid and which ones are blinking? Customer: All the lights on the router You may be a customer/employee of Telstra, or thinking of switching to them, it doesn't matter! Here, any questions you have regarding anything related to Telstra and/or the NBN can hopefully be answered. Here are the different light indicator meanings on a Technicolor modem: Power Light: Off: No power. If that doesn't work, call us on 1800 834 273. The modem is locked to Telstra. Amber: Software testing after hardware check. May 29, 2025 · I was told by my flatmate the Telstra internet was down however I was already at work when the messaged. g. Aug 21, 2025 · When it comes to the NBN we know you’ve got 99 problems, but troubleshooting your modem shouldn’t have to be one. Today I came home and found the same issue. Nov 29, 2023 · No Internet Signal: In the case of a red light on your modem, it typically means that the modem cannot detect an internet signal and is unable to connect. So for the purposes of this article, that’s what we’ll focus on. Here's what the status lights mean on your Smart Modem Gateway (VX420-G2H). Aug 26, 2025 · This will happen regardless of whether you have connected the router or modem to the internet. What I've tried -hard reset There are several reason why your status light would be flashing red. I tried getting in touch with Telstra through the app, and looked to have gotten on to a real person at one point, but they asked me to hold for a moment while they looked into it and haven't heard anything in about two hours. Dec 29, 2024 · Understanding the Lights on Your WiFi Modem A WiFi modem is a crucial device that connects your home or office to the internet. 4. I have connected Telstra and they have kept sending me new modems which is definitely not the problem, they have also scheduled a NBN technician to come out on three separate occasions. First, power cycle the modem by unplugging it for 30 seconds. Manuals and User Guides for Telstra DJA0230. Leave your USB modem in the USB port of the turned on device until the update is complete. Like your mobile phone, your Telstra 5G Home Modem needs good 5G reception. Customer: Hi, my newly installed Telstra Smart Modem has a blue light instead of a green one. For more content like this, visit Set up instructions for 5G Internet for your Home or Business, connect devices to the Telstra Smart Modem 4 for 5G and best placement for best signal strength. Check Modem Status If the red light persists, examine the status lights on your modem. If you don't need specific help with your Telstra Smart Modem, then check out our guide about what to think about when buying an NBN modem for more general troubleshooting. Got the included modem when I switched to FTTP. 0 sec. Not registered, e. The blue light indicates mobile back up, but the network coming unavailable aswell seems odd. Content00:00 Intro. Feb 13, 2024 · There are at least two colours to watch out for – red and blue. If you have a Telstra Smart Modem Gen 2, you can find out what the lights on this device mean here. The Online, Wan/DSL and phone lights are on but the mobile signal light is off. The phone light on the Telstra Smart Modem Gen 2 may not be green because the modem is not connected to the internet. The mobile signal light is off and the front light is also off, indicating the modem has not established a connection. Check that the power adapter is plugged in to a working power point and is switched on. There are a range of common questions people have about their modem, specifically the Telstra Smart Modem Sep 30, 2020 · The document provides instructions for setting up and configuring a Telstra Smart Modem. We have 2 Telstra DJA0230 manuals available for free PDF download: Manual Hey guys, I’ve been using Telstra nbn for ages now but I’ve just come across a problem. May 12, 2023 · To fix a red light on a modem, power cycle the modem by unplugging it for at least 30 seconds, then plugging it back in and waiting for it to fully reboot. It gives me a laggy experience and only gives 15Mbps where as when my Telstra modem worked it gave me 90+Mbps. If it’s paired with a red or orange status on the main internet indicator, the problem often lies with the external connection, not just Wi-Fi. NCD lights all blue. Jul 7, 2025 · The LEDs on your router indicate the status of the connection between your router and the devices that are connected to it. Sep 11, 2022 · Set up my telstra smart modem red light proven fix 2024 lights on but no internet help steps to resolve gen 3 quick review same great features now with wifi 6 top 5 solutions spectrum router blinking minitool partition wizard dja0230 2 lh1000 what does each mean in tiktok search how troubleshoot your nbn home phone service that is connected Telstra have charged him connection costs and first month and he hasn't been able to get it working in that time. The internet light on the Frontier modem-router indicates the internet status only from the router’s perspective. My Telstra 5G modem wifi signal light keeps switching between orange & green every few minutes . Step 2 Ensure the modem is powered on. To better assist you, could you please let me know the exact model number of your Telstra modem? When did you cancel your Telstra service? I've tried to reset or restart the modem, and restart the NBN box. reading time 18 minutes. Spoke to Telstra and after trying several solutions on their end, they think it may be an issue with the copper cables at my house and have made a booking for a NBN technician to come out. Interval 1. Be sure the ISP provisions the modem correctly. Jul 16, 2023 · Indoor nbn connection box Check the ‘OPTICAL’ LED indicator light on the nbn™ connection box. Aug 29, 2025 · So, you should check the model number and the user manual if you come across a confusing combination of LED status lights. Here is a step-by-step guide to help you set up your internet connection using the Telstra Smart Modem for nbn® and Opticomm networks. The front light is also off. Is your NBN box clicking with red and blue lights? Discover expert answers and solutions for FTTC network connection issues on our Q&A page. If you have FttN, did you plug the "phone line" from the street into the DSL post (grey). The modem still keeps in flashing orange light. Cradlepoint IBR900Cradlepoint IBR900 Normal Status Lights Jan 8, 2024 · Learn how to troubleshoot and fix a red light on your modem with our step-by-step guide, ensuring a stable and reliable internet connection. Jan 16, 2022 · In addition, there are four Frontier router lights – blue, green, yellow and red. Interval 0. Not all these modems ship with the same set of status lights or indicators. Jan 21, 2025 · The color and state of each light on your modem or gateway means something. First, power cycle the modem by unplugging it for 30 seconds, then reconnect. . Smart Modem users often face white light status and loss of internet connectivity issues. A white light on the Telstra Smart Modem usually indicates a connection or configuration problem. Flashing downstream light means the modem sees no signal from the network - most likely a network or cable fault, or the HFC network has no power (which could be blocks away from you). Oct 1, 2025 · Learn what all those lights on your modem and router actually mean and how you can use them. It should be blinking green. NBN Technicolor Smart Modem Gen 2 DJA0231 modem pdf manual download. It’s essentially a gateway between your local network and the wider internet. Front LED is green. Disconnect the red and black wires. Not sure if that's Telstra modem related or NBN box related though. Look for the model number on the back or bottom of the modem. Turn the power off at the wall, wait 30 seconds and turn it back on again to complete updates. The Telstra guy got the TV connecting to the Modem via Wifi, but did not setup the modem for the connection to Telstra. Telstra Smart Modem light is green. Blue light on the front of the Telstra modem/router means it's in mobile backup mode. NBN Technicolor Smart Modem Gen 2 DJA0231 instructions manual. I have the LH1000 Arcaydan version of the modem so the setting maybe different. Using a pin, reset the modem by pressing and holding the reset button on the modem until all the lights go off. Contact us on 1800 834 273. Anyone got any tips? Cheers A red online light can mean the modem can’t authenticate username and password. It is usually located on the front or top of the device and can display different colors, including blue, green, and red. Be sure your using good quality RG6 coax cable up to the modem. When the LED turns red, a SIM is either not inserted or no network connection has been established. When the front LED flashes blue and green, the modem firmware is being updated. which the same issue occured, Moved the modem to a different room in the house to try to recive a better signal. It is entirely dependent on where the orange light is appearing. Potential Causes for AT&T Router Flashing Red Issue So, while a blinking red light on an AT&T router means that the router cannot connect to the internet, it does not point out the specific issue. Hey guys, I’ve been using Telstra nbn for ages now but I’ve just come across a problem. A red light on a modem typically indicates an issue with the internet connection. The indicator light should go back to green. If the light on the front of your modem is red, and there’s no mobile signal light on the back (WAN/DSL, Mobile signal, phone or Wi-Fi), you have no connection. If the Mobile Signal and Online lights are both off, contact Telstra technical support. Get insights now! Hi, I have just received a new Telstra Smart Modem Gen 2 (Technicolor DJA0231), and connected it to my NBN (HFC). Wondering if this is a common issue with the Telstra Smart Modem 3 or maybe something wrong with my outlet? Check our color-coded guide to the status lights on your tower-style modem, and learn what they mean and how to use them to troubleshoot your internet connection. Jul 14, 2023 · When the issue happens what status lights are on with the NBN NCD (see Indicator Lights table above) Is your router powered on? If possible please list the MAC address for your router, typically this is listed on a barcode on the bottom of the router. This makes the wifi so slow it is unusable (struggles to load a 180p video) and I need it at night for my Uni studies. Restart the modem to refresh network registration. Make sure your modem is elevated and not placed near items like fridges, fish tanks, microwaves, etc. Knowing what this means can help you get it back up and running ASAP!If your router is blinking red, it’s most likely due to the inability to establish a secure internet connection. Check SIM card placement and ensure strong cellular coverage in your area. Snap the cover back into place. There may be a line fault, like an off-hook telephone. Find the guide to your CenturyLink modem lights. Wi-Fi Network Status: The broadband light on AT&T routers may blink or be solid red. Under certain light conditions, the light may appear blue. Make sure your Netgear LTE Modem LM1200 is connected to red LAN port and also to power via power adapter or USB port on Telstra Business Smart Modem. Jun 15, 2023 · How to identify and fix common nbn issues, from no internet connection and Wi-Fi problems, to help with increasing upload and download speeds. Apr 5, 2024 · A solid light means the connection is good, while a blinking or off light could indicate an issue with the port or modem itself. After a few minutes if the power, optical, alarm or update lights are still red, you may have a fault with your nbn line Jan 20, 2024 · If you have been having Internet-related problems, you may wonder how to fix a red light on a router. Who is your RSP ?? The TPG Group had some issues of late. The light will turn solid shortly, but setup could take 20 minutes. Sometimes they will be integrated into the ports themselves, in that case usually two per port in either side of the notch for the retention tab. He tried to call Telstra, but always get the covid-19 statement and "we're too busy / short staffed to answer". Check the ‘STATUS’ LED indicator light on the nbn™ connection box. 00:30 Setting up Make sure your modem is elevated and not placed near items that can interfere with your Wi-Fi, such as fridges, thick walls, fish tanks and microwaves. See full list on lifewire. Sep 3, 2019 · Pull the battery out from the case. A solid red front light on the Telstra Smart Modem Gen 3 signifies that the modem has no connection. Change the PDP Type to IPv4v6 (IE Both) default is just IPv6 and this causes issues with device accessing via ipv4 addresses. but recently the signal light went yellow meaning its getting a weaker signal. Netw ork Name Of ce Wi-Fi 1 Netw ork Name Of ce Wi-Fi 2 Cable with red and Telstra 4GX Wi-Fi card Page 6: Identify Your Nbn Connection Box POWER DOWNSTREAM UPSTREAM Identify your ONLINE nbn Connection Box. Refer to your modem's user manual for specific light indications and troubleshooting steps. This video is a review of the Telstra Gen 3 Smart Modem. 5 seconds until download complete Orange Finished booting up and trying to connect / Fixed connection lost, trying to reconnect and waiting to failover to mobile Red Both fixed and mobile […] Apr 30, 2024 · Modem symbols and lights have various meanings that can change depending on if they're green, blue, orange, red, white, and flashing or blinking. I switched to Superloop 6 months ago, and I forgot if the modem kept in flashing orange light at that time. Most ONTs and modem router combos will have status lights for the LAN Ethernet ports. It covers topics like logging in, changing passwords, connecting devices to WiFi, setting up parental controls, and more advanced topics like port forwarding and bridge mode. Get your internet back up and running today! Aug 21, 2025 · When it comes to the NBN we know you’ve got 99 problems, but troubleshooting your modem shouldn’t have to be one. The best way to determine the specific reason for your flashing light is to use the WAVE Mobile application while connected to your device. It compares it performance against the Telstra Gen 2 Smart Modem. com Dec 11, 2023 · Mobile offline – this is expected when nbn is online, i. It was very noticeable and was annoying, so i decided to restart the modem. Blinking green: Starting up. Does your network show up in the WiFi list on your laptop? Customer: No. All lights on the NBN box are green. Red If the LED light turns solid red on the front of the modem, it’s time to contact Telstra technical support if turning the modem off for five minutes and on again won’t work. To decipher the modem lights meaning, you need to identify which lights are on and which are not. Jan 27, 2025 · Is your modem red light on? Discover what it means and how to fix it. I’ve had tried restarting the modem but this haven’t worked. Jun 23, 2022 · Understanding the lights on your Telstra Smart Modem can help keep you informed of your internet connection status, and help diagnose problems if you’re having connection difficulties. When we first moved in, the NTD was off, so turned it on, and then the connection light (looks like a chain link, second light With this setup, your wired modem (cable, DSL, or fiber) provides the primary Internet access. Getting started. On the iphone, there's a tick on the wifi and it says no internet connection I can see all devices connected in the router page. I have turned off power to the modem for 2 minutes to reset, but still no resolution. These lights may help you quickly check on the status of your NBN™ connection which may be useful when troubleshooting NBN™ FTTP issues. If issues persist, contact your provider to verify SIM Mar 8, 2025 · The blue light on your Telstra Smart Modem is an indicator light that shows the status of your modem. Customer: Red flashing light on link light and no lights on dsl or lan Telstra modem Technician's Assistant: I understand you're concerned about the red flashing light on the link light and the lack of lights on the DSL or LAN of your Telstra modem. Red: Hardware check during startup. Red or orange suggests weak or no mobile signal, causing phone line failure. No Light: No power to router. I can not connect to the WiFi as it is just not showing up when I try to connect. Hello guys, recently I have ben using my 5G modem which has been working perfectly fine and all lights green and 0 issues. A blue light usually means services are attempting to connect to the network. If you’re having trouble connecting to the internet, watch this video to learn how to troubleshoot Wi-Fi connection issues. Feb 27, 2024 · The box lights on your NBN device mean something. Sent back to Telstra and they supplied a new one. View and Download Telstra TG797n V3 getting to know manual online. Modem Wi-Fi Booster For use with compatible Telstra Smart Modems. If the wired Internet connection isn’t working, the LM1200 modem provides a failover Internet connection through the LTE network. Apr 27, 2023 · A red light means that the router is powered on but not connected to the internet – this indicates that the issue is on the Internet Service Provider’s (ISP’s) end. The modem has 3 lights on in the back. Depending on the modem/router model, you can choose one and understand what it means This video shows how to fix the mobile signal light being off on a Telstra Gen 3 Smart Modem without rebooting modem. It should show a steady or blinking green light. Pairing mode. Have you tried a factory reset, what cables are plugged into the modem and where do they come from The LED is blinking red Reason: The status LED blinks red when there is a SIM error, no service, or in rare cases, the SIM card is locked. View and download Dja0231 manuals for free. The UNI-D 1 light just stops flashing orange and the modem disconnects for a minute or 2 then the light comes back and modem reconnects. 7K subscribers Subscribed 35 The modem tries to connect before the light turns solid red. Watch the indicators for approximately 60 seconds to ensure they are not changing/resetting. This means that both the fixed broadband connection and the mobile network backup have failed to connect, and the modem is actively trying to establish a connection on both. How can I change it to green, and how do I set it up with my laptop? Technician's Assistant: Hi. If the flashing light bothers you , then do as double-mint says , whack a piece of electrical tape over it. Understanding the lights on your Telstra Smart Modem™ or Telstra Gateway Frontier™ can help keep you informed of the status of your internet connection, and help diagnose problems if you’re having difficulties with your connection. Take the new battery and reconnect the red and black wires and match them up to the red and black squares. Each symbol and light combination represents a different router status. When reconnected to the internet and powered up, the modem front light will be a solid green, or solid blue if you’re connected to 5G or 4G Telstra Home Wireless. Check all cables for secure connections. I've called my RSP (Telstra) 4 times and have hard reset the Smart Modem (paper clip method) each time and power cycled everything (NTD & Smart Modem) twice as per the request. This means the Telstra 4G backup and main NBN connection are not functioning. no SIP credentials. Every other device (Iphones, Samsung phones, 2 x google TV, ipad) is connected via wifi but no internet. Even the best routers, after all, can experience signal interruptions with an accompanying red Apr 15, 2022 · Please post a copy and paste of the modems connection status page. ADSL BUSINESS NETWORK GATEWAY. An orange light on a router or a modem can mean several different things. ”) This helps them diagnose the issue much faster. Est. Identify your Telstra modem model using visual guides, model numbers, or the My Telstra app. No Light: No power source or the booster is not switched on. Avoid placing the modem near thick walls or electronic interference. Fasten the strap around the battery. I have resetted, unplugged for 2 mins and turned off none of it works. Select your type of modem to see what the status lights mean and how to read them to troubleshoot your connection. Download Zte TELSTRA 4GX WI-FI HOTSPOT PDF manual. When Modem has rebooted phone light will be orange, Link light and Front light will be green, Wireless Signal light will be green, orange or red depending on signal strength, all other lights off. Frontier Internet users report that the Internet, Broadband and WiFi lights require troubleshooting most often. With the modem in this state, our white Telstra router showed a red light on the front (as shown in the third image below). When the LED turns purple, your USB modem is updating the firmware. Have the ISP check the signal and line quality UP to the modem. Page 2 Username – admin Password – Telstra ( Case sensitive) If it advises the information is incorrect, Please check the sticker on the bottom of your Telstra DJA0230. DaveSims writes modem status light was red and the internet light was red This is expected when the TG799vac is in bridge mode. For the last day and a bit my Telstra modem has had a blue light therefore have had no wifi connection. The internet connection is normal, but I feel it is much slower than before. The lights on your modem are an essential part of its functionality, providing visual cues about its status, connectivity, and performance. She learnt how to do it when the modem was installed, the technician installing it told her it was a "life hack" to save data If you have a Telstra Business Smart Modem and are looking for guidance on how to install it, this page will give you all the information that you need. Aug 12, 2016 · Those lights on your router or cable modem aren't just there for show. I tried to position the modem near a window but still see the lights switching between the 2 colours. and The "@" light is the internet light and it flashes all the time when anything is being downloaded or uploaded and is the normal modem behavior and is not a fault. Learn how to use that info to fix network problems. The mobile signal light indicates network connectivity status. Other contributors are modem failure, loose cabling, ISP service outages, and dirty ports. My macbook pro is connected via wifi with working internet. Does anyone have any solutions. If you’re a Telstra business customer and you need help with your nbn equipment, this page will explain how to troubleshoot your issue step-by-step. Jun 20, 2016 · The first step is to understand the exact state of your ADSL, VDSL2 or NBN (or whatever technology) modem by interpreting the light status correctly. Upon no dataflow at the end of the basic tests, Telstra book an NBN appointment May 23, 2022 · A red light, in this instance, isn’t a sign of an issue; it indicates the Telstra mobile signal strength that’s being received by your Telstra Smart Modem. Any advice? I recently moved to a new place which has FTTC, and went with Superloop. When the "WAN/DSL" LED is on, your modem is connected to the NBN, Opticomm or Satellite network. DECT handset off hook. The Typical Lights on a WiFi Modem Most WiFi How to troubleshoot your internet and phone services on ADSL & nbn™ (FTTB & FTTN connections) Telstra 58. May 19, 2025 · Now it’s time to call your Internet Service Provider. Check your Ethernet cable is securely plugged into the red WAN port on your modem, and the Ethernet port on your computer or device Check the status lights on your nbn connection box If none of the above works, sign in to My Telstra to view further troubleshooting tips and check your account isn’t overdue. Apr 6, 2024 · Consult the modem manual to find the location of the VoIP status indicator light. Use the knowledge you just gained! (“My power light is solid green, but the internet light is off. The lights on your telstra smart modem can help keep you informed about the status of your modem, including if it has switched over to the 4g mobile. To resolve this, turn off power to the connection box and call us on 1800 834 273. Either way, you need to log a fault with your ISP. Port Forwarding. How to set up and place your Booster to improve a low Wi-Fi signal. Since I cannot give you a model-wise list of such lights, here is an overview of all the lights you’d come across. TLDR: NBN NTD connection light flashes red after power off/on; and takes hours to fix. If you use a SIM card from another provider you may not be able to connect to the network – Contact Telstra to unlock your modem. It might be that your Asus is the issue. They convey information about the status of your internet connection. Restart the modem and try it again. Fit the battery back into place inside the case. Without an internet connection, the phone service will not work, which may cause the phone light to not turn Jul 14, 2023 · Check the ‘ODU ’ LED indicator light on the nbn™ connection box. Under Wan or Internet goto LTE and goto Mobile Configuration and change the DATA APN to telstra. Do not touch the gold-colored contacts. To restart your modem, follow these steps: Remove the power cable from your modem for 10 seconds, then plug it back in Wait a few minutes for the modem to reconnect. To resolve this, disconnect all non-compatible devices from telephone wall sockets. Restarting your modem will often solve connection problems, so My Telstra Modem isn't connecting to the internet and is stuck on the white front light. These are the Telstra Business Black power Cable with Smart Modem adaptor yellow ends (LAN) ™ parts you need. Note for nbn services with 4G Backup: Whenever your modem’s 4G light is lit, that means your modem has automatically connected to the 4G Backup service because your nbn service is unavailable, such as during initial setup or network maintenance. TG797n V3 gateway pdf manual download. Wi-Fi speed and other reception-related issues can be caused by the placement of your modem. What do the LED indicator lights mean on a Telstra Wifi internet booster? The Telstra lights can be Orange, Red, Blue or Purple (Pink). Understanding the lights on your Telstra Smart Modem Gen 2 can help keep you informed of your internet connection status, and help diagnose problems if you’re having connection difficulties. If the red light reappears, repeat steps 1–6 from the set-up process to pair the modem with the booster. Check the ‘UNI-D’ LED indicator light on the nbn™ connection box. Aug 14, 2025 · Different Status Light on NETGEAR Modem/Router As you know, there exist hundreds of modems and routers from NETGEAR. Is your NBN modem light on but no internet connection? Learn how to troubleshoot and fix common NBN issues, from resetting your modem to checking for service outages. When the LED flashes green, you have a 3G network connection and data is being transferred. When the ODU light goes Red, meaning offline, I would have thought that the modem would switch to cellular mode but it doesn’t and the connectivity to the internet is maintained. Confirm internet service is working before addressing wireless-specific settings. FTTC connection. Jul 17, 2024 · Other indicator lights on your AT&T modem include the Wi-Fi light, which indicates the status of your wireless network, and the Ethernet light, which shows if a wired connection is active. Be sure there are no coax cable line splitters in the between the modem and ISP service box. An orange status light on the Telstra 5G Modem 2 indicates no internet connection despite active WiFi. Telstra Modem Blue Light Issue: How to Restore Green Status Modem shows blue light with blinking downstream; intermittent internet connectivity and slow speeds. e. Mobile signal being red is fine, the red light indicates that the signal strength operating at 4G because LTE network is weak, similar to one bar of signal on your phone. that can interfere with your Wi-Fi. 5 sec. Is your internet down with a red light on your Telstra TG797? Get expert answers to common issues like blinking lights and post-thunderstorm outages here! Red Light: Not connected to the internet. On the back of this white box, as shown in the fourth image below, the top 'Online' light was off and the 'Phone' light was red - meaning that there was also no phone service. Jan 13, 2025 · A blinking Wi-Fi light can indicate that your Wi-Fi is actively transmitting, updating, or trying to connect to devices. View and Download Telstra NBN Technicolor Smart Modem Gen 2 DJA0231 manual online. Hi BrainPool, As the title states, ODU LED is solid red, all other LED's are either Green or Flashing Green, yes, I'm close to the tower!. If the VoIP light on the modem remains off despite proper configuration settings, contact your VoIP service provider for assistance.