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Wyze plug not connecting to wifi Do you want to temporarily use cellular data? Use Cellular Nov 12, 2023 · If you’re having trouble connecting your Wyze plug to Wi-Fi, the first thing you should do is check your Wi-Fi connection. Unpack your Wyze Cam v3 box, removing all plastic and packing materials. Check to make sure your Wi-Fi signal is strong and that there are no obstructions blocking the signal in the area where your outdoor plug is located. Setup stalls on “connecting … this could take a minute”. However, the ultimate solution is to reset the plug and reconnect it to the WiFi. I have transmitted two logs Feb 10, 2023 · Two days ago, all of my Wyze Plugs (Model WLPP1) went offline. In Apr 20, 2021 · At first, it seemed to be working fine, but now over time, the smart plugs seem to keep losing their wifi connection to the router and not automatically resetting and re-establishing the connection (which I think is a Wyze issue, not TP-Link), requiring manual unplugging and re-plugging (which is complicated by a global pandemic where the whole idea of the smart plugs was to not have to go May 28, 2025 · Check that you are connecting to the correct Wi-Fi network. When flashing, it’s ready for setup. ? Jan 23, 2022 · I just bought 6 plugs from HD. Your Wi-Fi details are sent while setting up your Wyze device. Oct 23, 2023 · Make sure the plug, phone/tablet, and router are close together for setup (within 6-10 feet). Aug 15, 2023 · But, it may also be reverting back to your WiFi too soon. Dec 17, 2023 · Setup Connecting your Wyze cam to WiFi is a straightforward process that won’t take long. Also this plug generates its own WiFi ssid and you connect to it with your smart phone and it gets configured that way. My internet and wifi work fine. The camera’s status light will turn solid red when Jan 2, 2022 · While trying to figure out what had gone wrong ( prior to being alerted about the problem by Wyze hours later) , I trouble-shot my wifi router ( 2. This can be used when you have a new WiFi network and need to set up the Wyze plug with Oct 12, 2020 · All Wyze products are only compatible with 2. If it doesn’t work, clear the app’s cache and data, then try the connection process again following the steps outlined above. I kept getting “device not found” and “session timeout” errors. The Wyze Smart Plug is a wifi smart plug that allows you to rem Dec 15, 2022 · Using a Linksys G router on 2. Will have to order more. Feb 14, 2019 · Having trouble turning on the camera when away from my home wifi network. I was able to convert EVERYTHING else, but the OG plugs ( WLPP1 ) and the bulbs ( WLPA19 ) absolutely will not connect to any wireless. Set up was counterintuitive to the directions, but I got them set up on the WYZE app and ALEXA. I have tried both bands 2&5 on my wifi access point. You’re all set. What finally worked was trying to set it up through a different device (a 2018 iPad), whereupon the setup completed successfully. com Nov 13, 2023 · Make sure your Wi-Fi is strong enough and close enough to the plug. 3K subscribers Subscribed How to troubleshoot or setup starting with a hard reset a Wyze Plug Indoor Smart Plug to factory default settings if it is not working or not connecting or if it is frozen or not responding, the Feb 1, 2021 · Wyze Plug: https://amzn. Go to the Account tab > tap About. When I was prompted to connect my iPhone to wyze_smartbulb_apxxx it never came up as an available network on my phone. Check Your Wi-Fi Connection If you’re having trouble connecting your Wyze plugs, the first thing you should check is your Wi-Fi connection. If you haven't already, use your preferred speed test tool and check your bandwidth several times throughout the day. First, ensure you have a smartphone or computer that is connected to a WiFi network. It won’t scan the QR code either. No success. 5. Apr 10, 2021 · I had the same problem with the Wyze Plug Outdoor appearing to fail to connect to the wifi. Power it on and wait for the light to turn solid blue. On iOS: In the Settings app, tap Wi-Fi to see your network name. Wi-Fi Network: A stable Wi-Fi connection is essential for the camera to function properly. Set up some automations on the Things to Try* page, or tap Skip. Why? Because the new iOS has a new privacy setting in the iPhone’s WiFi called Private Address toggled to the “on” position. Changing WiFi and Factory Reset Oct 28, 2020 · Why can I not connect to the new Plug via bluetooth without giving the Wyze app access to my phone location (a real security breach!) in order to program the necessary WiFi access information into the Plug, name the Plug, etc. 80 When I try to add a Wyze plug, on attempting to connect to its local wifi (wyze-smartplug-apcf43), it fails to connect. I have the plugs within 2 feet of the router and phone, I used “RouteThisHelps” and it confirms that the appropriate ports are open. Oct 31, 2022 · The factory reset process can be used to remove the current WiFi connection information from your Wyze plug. I could not get it to connect to the wifi. I had to do that recently with an original Plug. Setup worked 3 weeks ago. 4. Wyze app Connect Plug screen reverts to “Choose WiFi” and eventually iOS 18 says “The Wi-Fi network ‘xxx’ does not appear to be connected to the Internet. Tap Cameras > Battery Camera > Wyze Base Station > Next. Power Source: Ensure the camera is plugged into a power outlet. Wyze Plug Troubleshooting Wyze Plug Setup Troubleshooting I have a High Temperature Warning and my plug is offline. I have read about switching off the 5ghz band and I did it but it still does not work. See full list on smarttechville. Be sure to remove the plastic film from the lens. Be sure to check during both your lowest and highest bandwidth usage times during the day. It’s also possible that you may need to reset your Wi-Fi network. When or if the blue light becomes steady, then turn on the camera and try to get it connected as well. I tell my dog to Mar 16, 2025 · Discover the reasons behind your Wyze camera not connecting issues. Sometimes the signal strength is weak, and this can cause connectivity issues. The connection times out. The app vers Sep 9, 2021 · My Wyze outdoor plug worked for about a day and a half before losing connection to my very robust WiFi network. I’m using the 2. Jan 11, 2024 · Are you struggling to connect your Wyze Camera to your Wi-Fi network? It can be frustrating to invest in a security camera only to face connectivity issues. The rest of my many Wyze products - the Sense Hub, Smart Plugs, Wyze Smart Lights, and all my cameras (v2, v3, Pan) ALL refuse to connect. I will help you to explore some effective solutions to get it up and running Aug 16, 2023 · The Wyze Plug allows you to plug and use gadgets like a conventional plug but with an added touch of Smart home features. Dec 15, 2019 · My Wyze Cams and Pans work fine but I can’t get the plugs to work at all. Oct 29, 2024 · Reset the network settings of any devices that still fail to connect and attempt to connect to the Wyze Mesh Router’s new Wi-Fi credentials again. But don’t worry; here’s what you can do to fix it: Check Power and Connections: Make sure Jun 14, 2025 · iOS 18. Nov 19, 2020 · I can’t get my base station to connect to my Eero network. May 5, 2025 · To reconnect your Wyze plug, reset it by pressing the button for 5 seconds. The long story: I have 2 of the original WYZE Plugs, not the newer blue tooth version. 5G is the Fifth generation of cellular service, not local (usually home) network frequency. This article will walk you through the Mar 11, 2022 · I am trying to set up the base station for my new outdoor cam and it won’t connect to the router. When it came to one of my Wyze outdoor plugs, I went through the steps of… Select add (+) device Select Outdoor Plug from Power & Lighting Select connect to my wifi network My phone says searching for device but it never finds it. Bad plugs? 4 days ago · Before you setup your Wyze Cam v3: Download the Wyze app on your smartphone or tablet. Your Wyze devices are not connecting to 5G Nov 29, 2024 · Is your phone attached to a 5 GHz Wi-Fi network during the pairing process? You may need to disable the 5 GHz radio/SSID on your wireless access point in order to get it to pair. You can increase WiFi signal strength, double-check your WiFi credentials, decrease network congestion, update your Wyze firmware or software, reset your Wyze device, and contact Wyze support. Mar 10, 2020 · I have 8 WYZE plugs and my wifi AP is a Ubiquiti Unifi NanoHD. Can anyone help me sort this out? Thank you! We’ve installed Wyze Plugs before, and we’ll do it again! This video shows how to set up and use the newest version of the Wyze Plug. May 6, 2021 · Can someone confirm this? I’d hate to do this and then have to readd all of my sensors. 4 GHz has further range and the (Wyze) devices don’t need the speed. Sometimes the issue isn’t with the plug itself, but instead, it’s with the Wi-Fi network it’s trying to connect to. Any suggestions would be welcomed! CC Dec 1, 2020 · I spent like 4 hours trying to setup my Wyze bulbs yesterday and finally figured out why it wasn’t working. I have tried all the bands available on my router, I’ve rebooted the router multiple times and it still times out. Why can I not simply connect my iPhone to the Plug via Bluetooth in order to configure the Plug to my WiFi network? Jun 12, 2023 · Problem Wyze Cam Outdoor v1/v2 fails to connect to the base station, or is frequently losing connection. Troubleshooting Confirm your Wyze app is up to date. Plug one end of the included power supply cable into the base station, and the other end into a power outlet. After a month of use they both stopped working at the same time Oct 18, 2023 · I just upgraded to a TPLink Deco Mesh system that work very well It has both 5G and 2. How to Fix Connecting Issues If your Wyze camera is not connecting to Wi-Fi, don’t panic! So my wyze app says to connect to "smart plug wifi' and when i do that, i get a notification saying it is connected to the plug, but no internet. Nov 11, 2023 · So now I’m holding 6 plugs that cannot be either reconnected to wifi or lose connection whenever power outage occurs. Oct 23, 2023 · Early Wyze Plug (pre 2021, Wi-Fi setup) will not complete setup. We would like to show you a description here but the site won’t allow us. We’ll walk you through the app and cool uses for your May 20, 2025 · Wyze Cam Outdoor works in tandem with the Wyze Base Station, so the setup process is slightly different. 4 GHz Wi-Fi network. Every time i got the blue flashing light in my wyze cam. I plug it into power and a port in the back of router. May 30, 2025 · Connecting your Wyze device to your WiFi network is typically a straightforward process handled through the Wyze app. Location should not be necessary during setup and requiring that is a real privacy weakness. The plugs require a stable and strong connection to your home network in order to function properly. If the plug is not fully plugged in, it can cause problems and prevent the light from turning on. Yes, have done everything Wyze asked me to try. Never another reconnection issue with any other devices Oct 12, 2019 · Hi there, I just bought a wyze cam v2 and I can not connect it to my WiFi network. Dec 27, 2022 · Then if successful move it to your objective location to gauge if the distance is within WiFi range. com 21. I busted out my old WRT54GL, set up a super basic 2. Instalation of doorbell, picture, etc went perfect. So if your network signal is too weak, your device may reject connecting to it. Then, tap the “+” button to add a new device, select the Wyze cam, and plug it in near the router. Has anyone connected to the Deco Mesh WiFi and now do you tell Wyze to connect? Thanks. If a turn on the camera before I leave home, but turn off the power with a smart plug, could I turn on the wyze cam away from home using the smart plug? or would I still have to use the wyze app to turn it on? Oct 18, 2022 · Wyze base stations are one of the easier ways to connect your Wyze products to the internet. If only select devices are still unable to reconnect, please reach out to the device’s manufacturer. I have tried rebooting: Wyze plug, my android phone, my router and cable modem. I’m not sure why, or if maybe I’m not supposed to. Make sure your device is connected to a strong, stable Wi-Fi network. There is a bug in the current app preventing the re-connection of plugs and bulbs. We will provide some helpful tips and tricks to troubleshoot your Wyze Cam. I get to the point where I select the Wyze Plug in wifi and it tries to connect but never does. I also tried connecting to it with an old iPhone 6 just in case my 14 pro was too new. Are you frustrated with your Wyze Plug blinking blue? In this informative video, we provide a step-by-step guide to help you troubleshoot and fix connection Jan 24, 2022 · I have looked at multiple answers to this question and they all seem to say no because the Wyze app needs Internet access. What do I do? Wyze Plug Connectivity Troubleshooting My Wyze Plug won't turn on when connected to power. Oct 18, 2023 · Restart the Wyze app and try connecting your smart plug again. Unplug Mar 22, 2022 · Why do my plugs randomly disconnect and not reconnect or never reconnect with power outage? My mesh only disconnects during power outages or when I occasionally restart my mesh system. Have two and cannot get them to connect to WiFi. My Wyze camera, thermostat, Motion Sensors and scale functioning fine; however my bulbs (v1) and plugs will NOT connect! I’m using my iPhone 11 with the Wyze app; completely blew away the config for those items and basically started over and tried to add them. But the other one is connected fine. Mar 17, 2024 · Wyze Plugs are convenient smart home devices that sometimes need troubleshooting, like encountering connectivity issues. On Android, after connecting to the Wyze Plug, wait 5-10 seconds to see if it warns you that the network has no internet access, asking if you want to stay connected anyway. Aug 15, 2020 · Here is what you need Wyze Outdoor Camera Wyze base station wifi repeater (with ethernet port) - SSID must be the same name and password as your home router. Nov 27, 2024 · Problem 5 GHz does not appear on the list of available Wi-Fi networks on your device. How to Fix Wyze Camera Offline If your Wyze camera is showing as “offline,” it’s not currently connected to your Wi-Fi network, which can happen for several reasons. So, I brought out my other outdoor plug and tried the same thing Aug 4, 2023 · Wyze Plug is compatible with Alexa, Google, and IFTTT integration which allows for voice control over all devices plugged in via Wyze Plug. to/3amZAOeIn this video we teach you how to set up a Wyze Smart Plug. This is the first Wyze product I have ever had an issue with. Once you’ve opened the app, select the camera that you want to connect to a new network. The new is always slow flashing blue. Oct 13, 2023 · Step 1: Open Wyze app If you’re looking to connect your Wyze security camera to a new WiFi network, the first step is to open the Wyze app. The status light will not stop flashing blue once the Ethernet cable is removed. Jun 13, 2025 · To set up the Wyze Smart Plug, plug it in, download the Wyze app, follow the in-app instructions to add the device, connect to your Wi-Fi network, and start controlling your devices remotely. So, let’s delve into the nitty-gritty of how to connect your Wyze camera to a new Wi-Fi network. Switch between using your cellular/mobile data and Wi-Fi connection to determine if there is an issue with the Wi-Fi. To set up your Wyze Cam or Wyze Cam Pan: Oct 3, 2021 · Someone gave me an original Wyze Plug (not with Bluetooth). This same thing has happened to 3 base stations now and all my outdoor cameras are obviously not functioning. Feb 6, 2021 · Received 3 Wyze Outdoor Plugs today and so far the two I tried will not connect. Apr 8, 2025 · In an age where smart home devices are becoming essential for convenience and security, Wyze products stand out for their affordability and functionality. All Wyze Cams connect to 2. All other non-IoT devices do not use Wi-Fi or Bluetooth, and do not work with the Wyze app, like Wyze Handheld Vacuum and Wyze Surge Protector. This appears to be a problem with the latest app update. 4hz wifi, checked and double checked the password but still received failure to connect. The pre-2021 plug produces its own WiFi connection to the phone to setup. Do I have to have a Ethernet switch? Jan 4, 2021 · I have the 2021 edition Plugs with the key symbol on the back. Troubleshooting Steps Reboot your Wyze Base Station to re-establish the connection. When it Jul 3, 2023 · For those unable to do that they could try walking as far away from their wifi router as they can go without losing the signal which should force it to 2. From ensuring the camera is Jul 30, 2024 · Reopen the Wyze app. Sep 28, 2019 · Phone: Turn off mobile data (some phones don’t like connecting to a WiFi network that doesn’t have an Internet connection, which is what the plug looks like to them). 4 G network? It doesn’t connect and I have no way to specify the 2. First, download and install the Wyze app on your smartphone or tablet. Nov 21, 2023 · Ensure Proper Plug Setup If you’re experiencing issues with your Wyze plug not connecting, one of the first things to check is the setup. 5 (8), plug (2019) v1. Are you receiving the speeds you Sep 24, 2024 · How strong is your Wi-Fi connection? Wyze devices rely on your Wi-Fi connection to run smoothly - any interruption or slowdowns can really muck things up. Sep 23, 2023 · You need to ensure that the VPN and Ad blocker are switched off each time you are connecting the Wyze plug to the WiFi. 4 GHz network. From using the Wyze app to manually entering network information, we’ll cover everything you need to know to get your camera back up and running in no time. Dec 16, 2021 · The short story: If your WYZE devices (original smart plugs) stop working or go offline, try rebooting your router. Select your 2. I turned off cellular to see if it would help and it didn’t. Jul 19, 2024 · Connect your device to a 2. Jan 5, 2021 · I got the WYZE plugs and was so excited. I have put the plug in to pairing mode as we… Jun 14, 2021 · During the setup process you are prompted to choose go to the iOS WiFi page and select the smart plugs WiFi network. Oct 13, 2022 · Your smart plug relies heavily on your Wifi to communicate with your Wyze app. It’s a small, white box that plugs into your router and connects wirelessly to your Wyze products. If you face issues trying to connect Wyze Smart Plug to WiFi, there are a couple of steps you can follow to avoid it from happening. One way to check is to simply try connecting to another Wi-Fi network. There’s hardware limitations, so I’m not sure how likely it is that Wyze will change this (it’s also marked as “maybe later”). Troubleshooting Check that your Wyze app is up to date. Many users have reported Wyze Camera Wi-Fi connection issues, and fortunately, there are solutions to the problem. 4 GHz Wi-Fi network and enter your network password. Find easy troubleshooting tips and get your device back online in no time! Sep 24, 2024 · How strong is your Wi-Fi connection? Wyze devices rely on your Wi-Fi connection to run smoothly - any interruption or slowdowns can really muck things up. Oct 27, 2023 · Check Your Wi-Fi Connection If you’re having trouble connecting your Wyze outdoor plug, a great troubleshooting step is to check your Wi-Fi connection. The WYZE plugs all seem to not play nice with the AP has they have been having 2 issues for some time now. Once connected, name your plug's outlets. The light just keeps flashing blue, even after repeated reboots + ethernet cable swaps. It will not complete setup and connect to WiFi. The camera’s status light will turn solid yellow when powered. It's important to remember Oct 25, 2023 · I’m having extremely frustrating issues with the OG bulbs and Plugs… I just switched all of my 80+ devices over from a netgear mesh to unifi U6-Pro access points. May 22, 2025 · Struggling with Wyze Cam not connecting to Wi-Fi? Learn step-by-step fixes to solve local network errors and restore your smart home camera fast. 4 GHz networks at this time. Jan 6, 2024 · Check WiFi Connection If you’re struggling with your Wyze plugs not connecting, the first thing you should do is check your WiFi connection. When the light is solid blue, I tap next. Unpack your Wyze Cam box, removing all plastic and packing materials. Insert your plug into a power outlet. Are any of my cameras, light bulbs and smart plugs compatible? I doubt your network has changed to 5G. 2. Once complete, the status light will stop flashing and the app will prompt you to name the device. Problem Wyze Base Station won’t connect to the Wi-Fi after removing the Ethernet cable. Giving an extra boost to your Wifi connection isn’t rocket science. Nov 23, 2023 · Restart the Wyze Plug If you’re having trouble with your Wyze Plug, one thing to check is your Wi-Fi connection. Jan 31, 2021 · I received one new outdoor plug yesterday. May 28, 2022 · The base stations connect to outdoor cameras, blue light on, for a week or so and then lose all connectivity to network, yellow light display. Jun 18, 2022 · Tried all these steps? Wyze Base station won't connect to Wi-Fi after removing the Ethernet cable. Including moving your plug, extending your network, or rebooting the router. But don’t worry. ” But if you need things to work sooner, you can load an older version of the app on your phone. This can sometimes be an issue if your internet service provider is experiencing an outage or if you’re in an area with poor signal strength. But fear not, because, in this article, I am going to dive deep into the reasons behind the Wyze camera not connecting to WiFi. If the proximity isn’t the problem, try resetting the plug by unplugging it and plugging it back in. Dec 26, 2023 · Have you recently bought a Wyze outdoor plug and are now facing connection issues? It can be frustrating when your device fails to connect to the Wi-Fi network, hindering its functionality. 5, Wyze app 3. Jul 10, 2025 · To set up your Wyze Base Station: Connect your mobile device to the same Wi-Fi network your base station will be set up to. Mar 26, 2023 · Wyze plug wont connect because your a using an incompatible Wi-Fi network or because your mobile device has an active VPN. But don’t worry, you’re not alone. In the Wyze app, tap Home, then tap the plus sign + on the top right. 4 G network. The problem is that I’ve never been able to connect to wifi. If your Wyze Cam v3 doesn't automatically connect to the Wi-Fi network, you can follow the same steps you used to set up your camera to add it back to the Wyze app. Dec 6, 2023 · You do not need to re-enter the Wi-Fi information or set your camera again, but it may take a few minutes for your camera to reconnect. Mar 21, 2022 · I just got a new ASUS RT-AX88U Quad-Core router. Feb 6, 2021 · Cannot get the chime to connect. If all devices are still unable to reconnect, please proceed to step 5. Jan 2, 2020 · I have 2 wyze plugs, in the garage ceiling outlets, internet went out, for 3 hours & the plugs never reconnected - I can see they have an active wifi connection with no data transferred (ubiquity WiFi dashboard), and the wyze app shows them as offline. Step 1: Connect the Base Station Plug your Wyze Base Station into your router via Ethernet. 4GHz Wi-Fi network. What network hardware are you using? Sep 22, 2021 · ALL my Wyze cameras from old to brand new ones, 2 days ago all went offline and will not connect. 4GHz. Whether you are a homeowner looking to enhance your security or a tech enthusiast eager to delve into the world of smart gadgets, knowing how to connect your Wyze camera or device to Wi-Fi is crucial. 4 GHz wifi networks. Feb 23, 2025 · SSID and password consistency – Using the same SSID and Wi-Fi password on your new router as your old one can make the reconnection process seamless, preventing the need to reset and reconfigure each Wyze device. The first two were the older version. Help please, very frustrating. Once the status light begins to flash blue, set up the plug like new in the Wyze app. If the problem still persists, try resetting the Wyze plug. Oct 26, 2024 · I just swapped out my router and was going through the process of readding all of my Wyze devices. From there, click on the gear icon to bring up the camera’s settings menu. The old works great. That may have additional settings that keep the WiFi where it should be. In your Wyze app, navigate Oct 23, 2023 · If your Wyze plug won’t connect, there are a few things you can try before giving up. On Android: In the Settings app, tap Wireless & networks or Connections to see your network name. The other 4 were the new. It’s plugged into a secondary Eero (not the main one plugged into the router). Your plug needs a stable and strong Wi-Fi signal to connect to your network. Here is what was happening. My issue is the WiFi network does not pop up as an option. Check that BluetoothⓇ is enabled for the Wyze app in your phone/tablet settings. 2. Troubleshooting Tips Mak Mar 24, 2025 · Tap Power & Lighting > Wyze Plug Outdoor. Jan 21, 2024 · You may also like: Wyze App Common Problems Wyze Lock Known Problems (Explained) Wyze Base Station Problems Troubleshooting 1. So, the phone does not like to hang onto the connection there since it doesn’t have internet. Aug 17, 2023 · Prior to attempting to connect your camera to the network, log on to your router and TURN OFF your 5Ghz WIFI signal… Leave your 2. I connect to the wyze wifi band that it Aug 20, 2020 · Unable to connect my camera to 5g network Cameras unable to connect my camera to 5g network V1s, V2s and pans only connect to 2. Probably died already. Back in the Wyze app, the plug will finish connecting automatically. wifi home router Step 1: Follow manual of your wifi repeater, and setup as exactly the same ssid and password as the 2. To ensure a stable connection, the Wi-Fi signal should be strong and have sufficient range for the Wyze camera to operate. Plug the camera into power using the included USB cable and power adapter. 4 and 5 GHz, so my Android phone is undoubtedly using 5 G… Jul 8, 2021 · During the setup process you are prompted to choose go to the iOS WiFi page and select the smart plugs WiFi network. 4Ghz WIFI on and log on to your network with that signal. The blue light flashes quickly… It gets down to the point of ‘Connecting May 23, 2022 · Wyze cameras are wifi, remember pairing them at start up? do you have Hot Spot enabled on your phone? Are you cameras receiving their internet connection from your phone not your local network? Does logging onto the internet at work overrule your Hot Spot on the phone and become the current network? Thoughts… Wyze cams work anywhere there is wifi, at least a good connection. Topic Replies Views Activity Wyze sense hub does not connect to WIFI Sensors android-and-ios 13 1529 June 17, 2021 Unable to get "Ready to connect" message from Home Monitoring Hub Services & Integrations troubleshooting , not-platform-specific 2 1707 May 11, 2021 Wyze Sense Hub v1 went offline Sensors Smart Plug Setup Issue Summary: I'm having issues connecting two wyze smart plugs to my wireless network and am not sure what other ways to get them to work. Oct 29, 2025 · Our Bluetooth ® enabled devices, like Wyze Scale and Wyze Headphones, do not connect via Wi-Fi and need a Bluetooth connection for setup. Unplugging and replugging never works. But I can not see the different WiFi networks. Make sure that the plug is inserted into a working outlet or power source, and that there are no loose connections. I connect to the plug no problem, but then when I come back to the a… Feb 9, 2021 · Just wondering if anyone else has had luck in getting it to work? Got my Outdoor plug today and having no luck getting it to connect to WiFi, Have tried several times but never get past the step where the Wyze app “se… Jan 12, 2024 · My network has changed to 5g. Whether the camera is not connecting to the internet, showing a black screen, or experiencing other problems, there are steps you can take to fix the issue. On Step 4, it asks me to connect to the plug’s wifi and come back to the app. Here is what I’ve done: I connect my phone to my wifi. In this guide, we will show how to connect the Wyze smart plug to the WiFi, what to do if it’s failing to connect, and how to reset it. I have even held the side button waiting for the first flash to put it into pairing mode again to be sure. Ensure your Wyze Smart Plug is ready to pair, and confirm that the status light is blinking blue before trying to connect to the Wyze app. I bought them new 2 months ago. Another important factor is the placement of your Wyze plug- it should be within range of your Wi-Fi router, but not too close to other electronic devices that could Apr 23, 2025 · Problem Your Wyze Plug Outdoor shows offline in the Wyze app, has trouble connecting, or disconnects frequently. 4 ghz ), re-downloaded the Wyze App and reloaded all my Wyze devices ( all firmware up to date ) and automations but have not been able to add my Plugs, as the option for Wifi connection has gone away. Jun 13, 2023 · Problem Your Wyze Cam v3 is having trouble connecting to your Wi-Fi network. Troubleshooting Check that your phone or tablet is on a 2. Whether you’re trying to set up your outdoor plug for the first time or experiencing sudden connectivity problems, you’re not alone. Oct 24, 2025 · A weak Wi-Fi signal could be the primary reason behind the Wyze camera not connecting. Feb 25, 2024 · Are you oonnected via Ethernet or WiFi? I would remove Power from the Base station and turn off the camra, then plug an ethernet cable into the base station and turn it back on. Updated firmware, synched and hard reset but nothing seems to get the base station back to a blue light status. Understanding the proper steps to reset your Wyze Plug ensures seamless operation and enhances your smart home experience. In that case, unplug the plug, reset your Wi-Fi network and try again. Remove the battery pack completely for 10 seconds, then place it back into the camera, ensuring it is seated firmly. Make sure that your Wi-Fi network is working properly and that you have a strong signal. Tap on the first outlet's name, then type in the pop-up to edit. Oct 31, 2022 · Problem Wyze Base Station is connected via Ethernet cable to your router, but the status light is not turning solid blue. You may want to try using Airplane Mode. On the next screen, you'll see your plug (s) connecting to the network. Jun 8, 2025 · Wyze Camera: The model you intend to connect. The setup calls for a solid blue status light which never happens, only blinking. This may seem like an obvious step, but it’s easy to overlook when you’re troubleshooting tech issues. Your base station won't connect to the network. May 12, 2024 · To connect Wyze Outdoor Camera to WiFi, activate pairing mode in the Wyze app and connect to a WiFi network. I have tried everything. Many users have reported similar issues with their Wyze outdoor plugs May 27, 2023 · Wyze’s camera, bulb, plug, and other devices may not connect to your WiFi if you try these solutions. Connect your device to a 2. One of the first things you can do is check if the plug is correctly connected to a power source. I even tried multiple times to make sure it wasn’t a fluke, and it worked flawlessly. Enter a name for your Wyze Plug, then tap Finish. –Cameras, plugs, doorbells. They configured and connected to Wi-Fi Then I realized there were new and old versions. Jun 23, 2024 · Wyze Cam is a popular choice for home security and surveillance, but sometimes it can encounter issues that require troubleshooting. Oct 16, 2023 · Check Power Connection If you’re experiencing issues with your Wyze plugs going offline, one of the first things you should check is the power connection. I tried to reconnect which did not work so I removed the devices from Wyze app and tried to add them back in. Troubleshooting Steps: Check that your phone / tablet is connected to a 2. If, (I am pretty sure it is), the Verizon is both modem and router, that equip or Verizon’s configuration is designed to NOT allow you to simply plug a mesh WiFi system in and split/piggyback the Verizon Internet connection. Open the Wyze app, select “Add Device,” and follow the prompts to connect to your new Wi-Fi network. Make sure your Wi-Fi signal is strong enough in the location where you are trying to use the plug. By work, I mean controlled by Alexa - not the mechanical button on the side. 4 GHz Wi-Fi networks, but only some devices are compatible with 5 GHz Wi-Fi networks. Lately the devices I have ordered seem to have more issues than earlier products. It might include 5 GHz, unlikely is using 5G cellular service that your cell phone is. I have put the plug in to pairing mode as we… From using the Wyze app to manually entering network information, we’ll cover everything you need to know to get your camera back up and running in no time. First, make sure your plug is close enough to your Wi-Fi router. Once one can get past the "connect to app" hurdle (hence need the CORRECT blue PATTERN), plug is detected by app (even Alexa interjects and says it has been added) but connecting to Wifi is JUST NOT HAPPENING. If you update your Wi-Fi network details (different Wi-Fi name and p Dec 31, 2021 · When connecting to the Wyze Plug’s network, be sure to stay connected to the WiFi network when prompted that the network doesn’t have an internet connection, instead of switching to mobile data. Jan 27, 2023 · Wondering why your Wyze Base Station won’t connect to the internet? In this post, we explain why this happens and how to troubleshoot. 4G. Just follow these… 2 easy ways to make your network faster Power cycle your router This refers to the act of unplugging and plugging your device Jul 27, 2024 · For most Wyze products, set up your device again in the Wyze app. Sometimes, a loose power connection can cause the plug to disconnect from the network and go offline. Factory reset Wyze Battery Cam Pro. Dec 4, 2022 · How can I connect the mesh router when I also have 3 plug in Ethernet devices? My current router has 4 plug-ins so it’s no problem. Next I plugged the 1st Wyze Plug Outdoor into power and pressed one of the on/off buttons for 10 seconds to reset the plug. I was able to connect via Bluetooth but they never connect to Wi-Fi. 4ghz ssid and password of your home router. 4ghz network, and I couldn’t even add Nov 19, 2023 · What should I do if my Wyze outdoor plug is not connecting to the network? Make sure your WiFi is working properly and also check if the plug is in range of the router. 0. Power cycle Wyze Battery Cam Pro. Jul 25, 2022 · I purchased a couple Wyze Plugs on Amazon’s Prime Days and can’t get them to connect to my Wifi. Make sure you have the Wi-Fi password available. If I don’t care about the Wyze app after setup, and am just using Alexa with my local network functional - does the plug still work? I also don’t care about access from outside my home. Are you receiving the speeds you Nov 19, 2023 · Why is my Wyze camera not connecting to Wi-Fi? If your Wyze camera is not connecting to Wi-Fi, make sure you are entering the correct Wi-Fi password and that your Wi-Fi signal is strong enough. But why does it blink Blue? Let's find out! I have been using the Wyze Plug for a while now, and I happen to notice on a fine morning that the Smart Plug stopped connecting to the Wi-Fi and started blinking blue. How to change WIFI networks on the Wyze plug. . 5 GHz WiFi is not the same thing as 5G. I have spent all night unsuccessfully trying to reconnect it and update the firmware (which you can’t do if it is not connected). Step 2: Sync the Outdoor Camera Open the Wyze app and go to Add Device > Cameras > Wyze Cam 4 days ago · Download the Wyze app on your smartphone or tablet. Always have some issues connecting Wyze devices but eventually they work after a few tries. I was on the help chat for over 1 hr and finally, they said that my modem had an extender attached and that’s May 3, 2023 · This post contains the guidelines to help you set up your Wyze smart plug with the Wyze app, including Alexa and Google Home integration. My plug came in 2021 version which was supposed to connect via Bluetooth. After researching quite extensively online for solutions to Apr 13, 2021 · I leased an Eero Pro 6 Mesh Wifi from Mediacom and spent over 4 hours yesterday trying to get my Wyze network to connect to it. The camera’s status light will turn solid red when powered. It's timing out during setup. “Wyze is working on a fix. The How to set up Wyze Smart Plug | Step-by-Step Wyze Setup Safewise. Problem: I plug the plug in and it's blue light flashes indicating pairing mode. Check to make sure your WiFi network is working properly and that it’s strong enough to support your Wyze devices. Will Wyze pick the 2. My WiFi network has the same SSID for both 2. Is there any solution to Oct 30, 2023 · Check the Connection If your Wyze Plug is flashing a blue light, it may signal a problem with the device’s connection. Smartphone or Tablet: Download the Wyze app on your Android or iOS device. Oct 16, 2023 · Problem Wyze Plug Outdoor fails to complete the set up process. Tap Connect. Aug 17, 2023 · Are you tired of troubleshooting your Wyze camera, only to find it stubbornly refusing to connect to your WiFi? It’s a frustrating situation that many Wyze camera owners have experienced. Apr 8, 2024 · How to set up your 2021 Wyze Plug Now that you're ready to start the process, let's see how to connect your 2021 smart plug to your Wi-Fi network and the Wyze app. Before this, I had tried connecting through two different Android phones (2013 & 2017 Feb 3, 2021 · Same exact problem here. Jul 17, 2023 · Encryption = auto (TKIP/AES) Same WiFi password and SSID Since doing so, most of my devices connected without difficulty, but the only Wyze device that successfully reconnected was my Wyze Lock Gateway/Lock. Hers a Wishlist them for the support of the 5 GHz WiFi band on Wyze cameras: Dec 8, 2023 · But can Wyze cameras connect to a 5G network? The short answer is no. So i cannot add either plug to my network. This Wyze 4 days ago · Select your Wyze Plug’s Wi-Fi and tap Connect. Strong wifi connection at all times. Apr 23, 2025 · Press and hold the power button on the side of the plug until the status light begins to flash blue. Secondly, download and launch the Wyze cam app and create an account. Unpack your Wyze Cam v4 removing all plastic and packing materials. I have new and old in the same outlet. If your plug is not connecting to WiFi or experiencing errors, a simple reset might be the solution. Wyze cameras can only work with a 4 GHz Wi-Fi network, but not a 5G one. On the Add menu, tap Device. Mount and plug in the camera to a nearby outlet for successful setup. Only a complete reset works which messes with my groups and routines in alexa. I have re initialize all the components including my deco m5 router and i reinstalled the mobile wyze app. The app finds the unit then goes to the “connecting” screen and that’s where it all ends.